Craftsman Hand and Power Tool Warranty – What’s Covered and What’s Not

Note: These terms and conditions were valid as of 3/1/2011 but may have changed. We are NOT responsible for any discrepancy or errors. This Craftsman tool warranty information is provided for reference only, and you should contact Craftsman for any and all inquiries.

HAND TOOLS
1. - Accu-cut- Hacksaws- Handi-Cut- Utility Knives

- Snips

- Bolt Cutters

If this Craftsman hand tool ever fails to provide complete satisfaction, it will be repaired or replaced free of charge. This warranty does not cover the blade, which is an expendable part that can wear out from normal use within the warranty period.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
2. - MicroTork Torque Wrenches- DigiTork Torque Wrenches- MicroClick Torque Wrenches- DigiClick Torque Wrenches FOR ONE YEAR from the date of purchase, this product is warranted against any defects in material or workmanship. A defective product will receive free repair or replacement if repair is unavailable.If this product needs re-calibration within ninety (90) days from the date of purchase, it will be re-calibrated free of charge. After 90 days you must pay for re-calibration.This warranty is void if this product is ever used while providing commercial services or if rented to another person.WARRANTY SERVICE

To obtain warranty coverage, return the product to the retailer from which it was purchased for repair, replacement or recalibration.

- Beam Torque Wrenches If this Craftsman hand tool ever fails to provide complete satisfaction, it will be repaired or replaced free of charge.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
- Electronic Torque Wrenches FOR NINETY (90) DAYS from the date of purchase, this product is warranted against any defects in material or workmanship. A defective product will receive free repair or replacement if repair is unavailable.If this product needs re-calibration within ninety (90) days from the date of purchase, it will be re-calibrated free of charge. After 90 days you must pay for re-calibration.This warranty is void if this product is ever used while providing commercial services or if rented to another person.WARRANTY SERVICE

To obtain warranty coverage, return the product to the retailer from which it was purchased for repair, replacement or recalibration.

- Pro Torque Wrenches- All Other Torque Wrenches FOR TWO YEARS from the date of purchase, this product is warranted against any defects in material or workmanship. A defective product will receive free repair or replacement if repair is unavailable.If this product needs re-calibration within ninety (90) days from the date of purchase, it will be re-calibrated free of charge. After 90 days you must pay for re-calibration.This warranty is void if this product is ever used while providing commercial services or if rented to another person.WARRANTY SERVICE

To obtain warranty coverage, return the product to the retailer from which it was purchased for repair, replacement or recalibration.

3. - Taps and Dies (excludes Craftsman Bolt-Outs) If this Craftsman hand tool ever fails to provide complete satisfaction, it will be repaired or replaced free of charge. This warranty does not cover the cutter, which is an expendable part that can wear out from normal use within the warranty period.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
4. - Bolt-Outs (excludes Craftsman Lug Outs) NO WARRANTY
5. - Straight Claw Rip Hammers- Replacement Cap Hammers If this Craftsman hand tool ever fails to provide complete satisfaction, it will be repaired or replaced free of charge. This warranty does not cover the replacement caps, which are expendable parts that can wear out from normal use within the warranty period.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
6. - Tubing Cutters If this Craftsman hand tool ever fails to provide complete satisfaction, it will be repaired or replaced free of charge. This warranty does not cover the cutting wheels, which are expendable parts that can wear out from normal use within the warranty period.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
7. - Tape Measures (purchased at Sears before May 2010) If this Craftsman tape measure is ever defective in material or workmanship, it will be repaired or replaced free of charge. This warranty does not cover the blade, which is an expendable part that can wear out from normal use within the warranty period.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
- Tape Measures (purchased at ACE stores) NO WARRANTY
8. - Evolv Hand Tools This Craftsman Evolv hand tool is warranted against defects in material and workmanship for as long as you own it. With proof of purchase, a defective product will receive free repair or replacement. This warranty does not cover expendable parts that can wear out from normal use within the warranty period.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
9. - Torpedo Digital Levels- Standard Digital Levels- Bar Clamps FOR ONE YEAR from the date of purchase, this product is warranted against any defects in material or workmanship. A defective product will receive free repair or free replacement if repair is unavailable. This warranty does not cover expendable parts that can wear out from normal use within the warranty period. This warranty is void if this product is ever used while providing commercial services or if rented to another person.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
10. - All Other Hand Tools If this Craftsman hand tool ever fails to provide complete satisfaction, it will be repaired or replaced free of charge.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
POWER TOOLS
11. - Portable Power Tools FOR ONE YEAR from the date of purchase, this product is warranted against any defects in material or workmanship. With proof of purchase, a defective product will be replaced free of charge. This warranty does not cover expendable parts that can wear out from normal use within the warranty period. This warranty is void if this product is ever used while providing commercial services or if rented to another person.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
12. - Evolv Portable Power Tools FOR ONE YEAR from the date of purchase, this product is warranted against any defects in material or workmanship. With proof of purchase, a defective product will be replaced free of charge. This warranty does not cover expendable parts that can wear out from normal use within the warranty period. This warranty is void if this product is ever used while providing commercial services or if rented to another person.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
13. - Heat Guns- Bench Vises- Stud Finders- Laser Tools

- Pneumatic Tools

- Wet/Dry Vacs

- Automobile Jacks

- Miscellaneous Electrical Products

FOR ONE YEAR from the date of purchase, this product is warranted against any defects in material or workmanship. A defective product will receive free repair or free replacement if repair is unavailable. This warranty does not cover expendable parts that can wear out from normal use within the warranty period. This warranty is void if this product is ever used while providing commercial services or if rented to another person.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
14. - Welders FOR THREE YEARS from the date of purchase any part of this welder, except for the gun and cables, is warranted against defects in material or workmanship. The gun and cables are warranted against defects for one year from the date of purchase. Defective parts will be repaired or replaced free of charge.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
15. - Bench Top Tools- Stationary Power Tools- Compressors FOR ONE YEAR from the date of purchase, this product is warranted against any defects in material or workmanship. A defective product will receive free repair or free replacement if repair is unavailable. This warranty does not cover expendable parts that can wear out from normal use within the warranty period. This warranty is void if this product is ever used while providing commercial services or if rented to another person.WARRANTY SERVICETo obtain product repair or replacement parts, call 1-800-469-4663.
16. - All Other Power Tools FOR ONE YEAR from the date of purchase, this product is warranted against any defects in material or workmanship. A defective product will receive free repair or free replacement if repair is unavailable. This warranty does not cover expendable parts that can wear out from normal use within the warranty period. This warranty is void if this product is ever used while providing commercial services or if rented to another person.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
OTHER TOOLS (Tool Storage, GDO’s, etc)
17. - Tool Storage, Basic Level FOR ONE YEAR from the date of purchase, this product is warranted against any defects in material or workmanship. With proof of purchase, a defective part will be replaced free of charge. This warranty does not apply to a product that is damaged or altered through misuse, abuse, accident, neglect, modification or mishandling.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
- Tool Storage, Heavy Duty Level FOR THREE YEARS from the date of purchase, this product is warranted against any defects in material or workmanship. With proof of purchase, a defective part will be replaced free of charge. If a replacement part is unavailable, the product will be replaced with one of equal value. This warranty does not apply to a product that is damaged or altered through misuse, abuse, accident, neglect, modification or mishandling.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
- Tool Storage, Premium Heavy Duty Level FOR FIVE YEARS from the date of purchase, this product is warranted against any defects in material or workmanship. With proof of purchase, a defective part will be replaced free of charge. If a replacement part is unavailable, the product will be replaced with one of equal value.This warranty does not apply to a product that is damaged or altered through misuse, abuse, accident, neglect, modification or mishandling.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
- Professional Tool Storage FOR AS LONG AS IT IS USED by the original owner, this product is warranted against any defects in material or workmanship. With proof of purchase, a defective part will be replaced free of charge. If a replacement part is unavailable, the product will be replaced with one of equal value.This warranty does not apply to a product that is damaged or altered through misuse, abuse, accident, neglect, modification or mishandling.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
- Evolv Tool Storage FOR ONE YEAR from the date of purchase, this product is warranted against any defects in material or workmanship. With proof of purchase, a defective part will be replaced free of charge. This warranty does not apply to a product that is damaged or altered through misuse, abuse, accident, neglect, modification or mishandling.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
18. - Garage Door Openers(Note: Duration of warranty on motor may vary; check product package or instructions for precise length of coverage for the Garage Door Opener motor.) 90-DAY IN-HOME FULL WARRANTY ON PRODUCTFor 90 days from the date of purchase, this product will be repaired, free of charge, if defective in material or workmanship.ADDITIONAL LIMITED WARRANTY ON PARTSFrom the 91st day through 1 year from the date of purchase, replacement parts for any defective parts on this product will be furnished, free of charge. Any costs for professional installation are not included.

ADDITIONAL LIMITED WARRANTY ON MOTOR

From the 91st day through five, seven, ten or more years from the date of purchase, depending on model, if the motor on this product is defective, a replacement motor will be furnished free of charge. Any costs for professional installation are not included.

WARRANTY RESTRICTION

This Craftsman Garage Door Opener Limited Warranty does not cover light bulbs, which are expendable parts, or repair parts necessary because of operator abuse or negligence, including the failure to install, adjust and operate this garage door opener according to instructions contained in the owner manual. This limited warranty also does not cover any problems caused by interference.

WARRANTY SERVICE

To obtain product repair or replacement parts, call 1-800-469-4663.

LAWN & GARDEN EQUIPMENT
19. - Gasoline Powered Walk-Behind Lawnmowers- Gasoline Powered Handheld Lawn and Garden Power Tools- Gasoline Powered Generators- Gasoline Powered Pressure Washers

- Gasoline Powered Tillers

- Gasoline Powered Chippers

- Gasoline Powered Log Splitters

FOR TWO YEARS from the date of purchase, this product is warranted against any defects in material or workmanship. A defective product will receive free repair or replacement if repair is unavailable. This warranty covers ONLY defects in material and workmanship. Warranty coverage does NOT include:

  • Expendable items that can wear out from normal use within the warranty period.
  • Product damage resulting from user attempts at product modification or repair or caused by product accessories.
  • Repairs necessary because of accident or failure to operate or maintain the product according to all supplied instructions.
  • Preventive maintenance, or repairs necessary due to improper fuel mixture, contaminated or stale fuel.

WARRANTY SERVICE

To obtain product repair or replacement parts, please call 1-800-469-4663.

20. - Electric Pressure Washers FOR TWO YEARS from the date of purchase, this product is warranted against any defects in material or workmanship. A defective product will be replaced free of charge. This warranty does not cover expendable parts that can wear out from normal use within the warranty period. This warranty is void if this product is ever used while providing commercial services or if rented to another person.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
21. - Electric Handheld Lawn and Garden Power Tools- Electric Walk-Behind Lawn Mowers FOR ONE YEAR from the date of purchase, this product is warranted against any defects in material or workmanship. A defective product will be replaced free of charge. This warranty does not cover expendable parts that can wear out from normal use within the warranty period. This warranty is void if this product is ever used while providing commercial services or if rented to another person.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
22. - Riding Equipment FOR TWO YEARS from the date of purchase, all non-expendable parts of this riding equipment are warranted against any defects in material or workmanship. A defective non-expendable part will receive free in-home repair or replacement if repair is impossible.FOR FIVE YEARS from the date of purchase, the frame and front axle of this riding equipment are warranted against any defects in material or workmanship. A defective frame or front axle will receive free in-home repair or replacement if repair is impossible.FOR 90 DAYS from the date of purchase, the battery (an expendable part) of this riding equipment is warranted against any defects in material or workmanship (our testing proves that it will not hold a charge). A defective battery will receive free in-home replacement.ADDITIONAL LIFETIME LIMITED WARRANTY on CAST IRON FRONT AXLE (if equipped)

FOR AS LONG AS IT IS USED by the original owner after the fifth year from the date of purchase, the cast iron front axle (if equipped) of this riding equipment is warranted against any defects in material or workmanship. With proof of purchase, a defective cast iron front axle will receive free in-home replacement.

In all cases above, if part repair or replacement is impossible, the riding equipment will be replaced free of charge with the same or an equivalent model.

All of the above warranty coverage is void if this riding equipment is ever used while providing commercial services or if rented to another person.

This warranty covers ONLY defects in material and workmanship. Warranty coverage
does NOT include:

  • Expendable parts (except battery) that can wear out from normal use within the warranty period, including but not limited to blades, spark plugs, air cleaners, belts, and oil filters.
  • Standard maintenance servicing, oil changes, or tune-ups.
  • Tire replacement or repair caused by punctures from outside objects, such as nails, thorns, stumps, or glass.
  • Tire or wheel replacement or repair resulting from normal wear, accident, or improper operation or maintenance.
  • Repairs necessary because of operator abuse, including but not limited to damage caused by towing objects beyond the capability of the riding equipment, impacting objects that bend the frame, axle assembly or crankshaft, or over-speeding the engine.
  • Repairs necessary because of operator negligence, including but not limited to, electrical and mechanical damage caused by improper storage, failure to use the proper grade and amount of engine oil, failure to keep the deck clear of flammable debris, or failure to maintain the riding equipment according to the instructions contained in the operator’s manual.
  • Engine (fuel system) cleaning or repairs caused by fuel determined to be contaminated or oxidized (stale). In general, fuel should be used within 30 days of its purchase date.
  • Normal deterioration and wear of the exterior finishes, or product label replacement.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Sears Brands Management Corporation, Hoffman Estates, IL 60179

WARRANTY SERVICE

For technical support or troubleshooting, and to obtain product repair or replacement parts, call 1-800-659-5917.

23. - Non-Powered Lawn and Garden Tools(Note: Duration may vary; check product package or instructions for precise length of coverage.) FOR 25 YEARS (or other duration) from the date of purchase, this product is warranted against any defects in material or workmanship. With proof of purchase, a defective product will be replaced free of charge. This warranty does not cover expendable parts that can wear out from normal use within the warranty period. This warranty is void if this product is ever used while providing commercial services or if rented to another person.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
24. - Evolv Non-Powered Lawn and Garden Tools(Note: Duration may vary; check product package or instructions for precise length of coverage.) FOR FIVE YEARS (or other duration) from the date of purchase, this product is warranted against any defects in material or workmanship. With proof of purchase, a defective product will be replaced free of charge. This warranty does not cover expendable parts that can wear out from normal use within the warranty period. This warranty is void if this product is ever used while providing commercial services or if rented to another person.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
25. - Watering Products(Note: Duration may vary; check product package or instructions for precise length of coverage.) FOR ONE YEAR (or other duration) from the date of purchase, this product is warranted against any defects in material or workmanship. A defective product will be replaced free of charge. This warranty does not cover the water connection washers, which are expendable parts that can wear out from normal use within the warranty period. This warranty is void if this product is ever used while providing commercial services or if rented to another person.WARRANTY SERVICETo obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement if repair is unavailable.
26. - Snow Throwers FOR TWO YEARS from the date of purchase, this product is warranted against any defects in material or workmanship. Defective product will receive free repair or free replacement if repair is unavailable.This warranty is void if this product is ever used while providing commercial services or if rented to another person. This warranty covers ONLY defects in material and workmanship. Warranty coverage does NOT include:

  • Expendable items that can wear out from normal use within the warranty period, including but not limited to augers, auger paddles, drift cutters, skid shoes, shave plate, shear pins, spark plug, air cleaner, belts, and oil filter.
  • Standard maintenance servicing, oil changes, or tune-ups.
  • Tire replacement or repair caused by punctures from outside objects, such as nails, thorns, stumps, or glass.
  • Tire or wheel replacement or repair resulting from normal wear, accident, or improper operation or maintenance.
  • Repairs necessary because of operator abuse, including but not limited to damage caused by over-speeding the engine, or from impacting objects that bend the frame, auger shaft, etc.
  • Repairs necessary because of operator negligence, including but not limited to, electrical and mechanical damage caused by improper storage, failure to use the proper grade and amount of engine oil, or failure to maintain the equipment according to the instructions contained in the operator’s manual.
  • Engine (fuel system) cleaning or repairs caused by fuel determined to be contaminated or oxidized (stale). In general, fuel should be used within 30 days of its purchase date.
  • Normal deterioration and wear of the exterior finishes, or product label replacement.

WARRANTY SERVICE

To obtain product repair or replacement parts, please call 1-800-469-4663.

OTHER MISCELLANEOUS ITEMS
27. - Aprons and Tool Pouches NO WARRANTY
28. - Tool Carriers (Bucket Organizers, Carpenter Bags) NO WARRANTY
29. - Gloves NO WARRANTY
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3 Responses to Craftsman Hand and Power Tool Warranty – What’s Covered and What’s Not

  1. Steve in Wisconsin says:

    (I am a Sears tools associate in Wisconsin)

    Everything you list that has no warranty should be covered by the 90 day store warranty with a receipt.

    I am very forgiving with the hand tool (socket, wrench, screwdriver,…) warranty because I think it keeps MANY people coming back to Sears and keeps Sears alive. If that warranty was eliminated, Sears would crumble.

    I tell customers to hold onto their receipt for items that have a 1 year warranty (jacks, vacs, etc…) cause I hate to tell them I can’t help them if we can’t tell if it is still under warranty.

    Many people don’t believe in the extended warranties offered, but for 2 to 5 years of FULL coverage, many items should be considered. Do the math of how much it costs per year, and in some cases it is very reasonable. Are you going to fix it yourself? throw it away? try and get someone to fix it?

  2. Robert A. Weigle says:

    I have a Craftsman Belt Sander the sanding belts will not track straight. I am unable to adjust the sander to track like it should. Is this covered under the Sears Craftsman lifetime warranty? Where should i take the sander for service?

    Bob

  3. Stuart says:

    Craftsman power tools are usually not covered by the lifetime guarantee. I believe the warranty is one-year for most power tool types.

    Your best bet would be to check with Sears about where to take it for service. You can also check the parts list, if you still have, to see if maybe there’s related information. Have you checked to see if maybe there’s a tensioner that needs to be adjusted to keep everything parallel?

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