Twitter, Tools, and You

The other day I mentioned Google’s Trend service, which can be useful and interesting for tool enthusiasts. Well, today I’m going to talk about Twitter, another web-base service, and how you might benefit from it.

In a nutshell, twitter is a free “social networking” and “micro-blogging” service with which users can read and write 140-character messages. This post will focus on Twitter from my personal point of view as a consumer.

Why I love Twitter:

• direct access to managers and representatives that are typically hidden behind many levels of authority
• exclusive promotions, coupons, and giveaways

Why I dislike twitter:

• due to its rapid growth, Twitter’s infrastructure is sometimes unreliable, although utilities such as “TweetDeck” help alleviate this
• some managers and reps will ignore you anyways and Tweet like a one-way street

Following are some of the brands and entities that we “follow” and highly recommend for other tool enthusiasts to follow:

ToolGuyd (that’s us!)
The Stanley Works (they’re just awesome – it was a recent interaction with them that motivated this post)
Small Parts (we are quite fond of SmallParts to begin with, but their rep is prompt and responsive)
Xuron Tools (we are especially fond of Xuron products, and their pleasant rep only deepened our trust in the company)
Dremel (thanks again for the new detail abrasive brush accessory goodies!)
LenoxTools (another warm rep that’s great to deal with)
Lowes
The Home Depot