A few weeks ago we mentioned Snap-on’s “cordless” work light that started to appear at various retail stores. Well, we sent an email to Snap-on’s customer service about how and why a cordless lamp requires a power cord, and their reply was rather amusing.
I’ve seen the Snap-on 75W drop-light (92161) offered for sale by a few stores and online distributors. This lamp is advertised as being “cordless” but it requires an extension cord for power. I fail to comprehend how this lamp is cordless and was hoping that you could shed some light on the situation (pun not intended).
The response by Snap-on’s customer service department:
You are very right, that is poor use or [sic] words!!
Normally, drop lights have a cord attached to them, this one is ‘cordless’ because it doesnt have a cord, you just use an extension cord…
Well, there you have it… it’s “cordless” because it doesn’t come with the cord!