Remember that Craftsman Griplatch heavy duty ball bearing tool storage cabinet that’s on sale through tomorrow (7/13/13)? I ordered one from Sears for in-store pickup and just bought it home.
Order & Pickup Process: A+ for Sears
My local Sears location had 2 in stock, so I went ahead and ordered one for in-store pickup. I received a ready for pickup email in slightly under 20 minutes, and was out the door shortly after. I printed up my pickup slip, drove to Sears, waited maybe 3 minutes, and 90 seconds later I was on my way home.
This was seriously the smoothest in-store pickup transaction I can remember.
Packing is quite good, no damage.
Made in USA with US and global components. *Thumbs up.*
Pushing the bulky 100 lb package up 3 flights of stairs is slow and sweaty, but doable. An older neighbor walking his dog kindly offered to help, but I was worried someone would get hurt. These boxes could really benefit from reinforced cut-out handles.
The assembly process was relatively quick and easy, but not painless. I sliced my pinky finger on a sharp edge on the bottom, and my thumb on a sharp edge on either the bottom or side. I also tore two holes in my t-shirt when I used it to wipe a drop of sweat off the bottom near a caster. Grr.
The new “stylized casters” are made in China. One of the swivel casters does not swivel easily due to a defective brake. Eventually the brake will shave off enough of the plastic wheels that they’ll be smoother, but I’ll fire off an email to Sears to see if I can get a replacement wheel set.
Seemingly better casters are available on Craftsman’s premium units. For a rolling tool cabinet at this price point, I’m actually not upset. The minor defect is livable.
The Griplatch DynaGlide drawers seem to be smoother than my other Griplatch and Craftsman ball bearing storage units, but also noisier. The Griplatch locking mechanism seems to have been tweaked slightly compared to those on my older Griplatch chest. Or maybe not, it’s hard to say.
Overall, not bad for under $200 with tax.