I recently purchased three Craftsman ball bearing storage products recently, during a decent clearance sale. I’m fairly certain that Waterloo produced these items, but I may be mistaken.
Purchased were: two 2-drawer ball bearing intermediate chests, and one 6-drawer Griplatch ball bearing chest. Thus far, I’m less than fully satisfied with all three units.
One intermediate chest arrived with a good portion of a rear corner lip (a full-length and depth tabs that provides a stop for top chest units) deformed and bent inwards. Okay, not a big deal, some work with vice grips bent it into something that resembled the right shape. Also, this does not appear to be shipping damage, suggesting that the chest left the factory this way.
The second intermediate chest has an imbalanced top surface. Somehow, the rear right-hand corner and the front left-hand corner are not level, causing serious wobbling. Yea, okay, I’m certainly going to place a 100 lb top chest full of tools on an intermediate chest with about 1/4″ wobble movement. This chest is going back to the store for a refund.
Now there’s the 6-drawer GripLatch chest. My complaint about this one is minor, but nevertheless frustrating – there are defects in the powdercoat of the top lid edges? Yes, yes, I know I’m nitpicking, but for over $250, I expect a but more quality control efforts. Not only are these burs a minor finger-safety hazard, the pileup of powder coating around them can lead to flaking or chipping in the future. There are a few other minor instances of powder coat defects as well, and two or three dark burn-like comet-tail defects.
C’mon Craftsman, Waterloo, these things shouldn’t be happening!! Next time I may just wait for a sale on the AXS units. Although I’m not a fan of that much plastic, maybe they’ll less prone to manufacturing defects.
Edit: The 6-drawer chest also appears to have a warped bottom beam, creating a relatively large gap between the chest and any surface the chest rests on. A third 2-drawer intermediate was picked up, and this one had sharp burs along both side lips! How’d I find this out? With a deep scratch across the back of my thumb. I am NOT amused!