KC Tool sent out an email newsletter today, announcing to customers that they have ended their relationship with Wiha Tools USA.
Thank you to everyone who wrote in about this via email and comments!
KC Tool has chosen to end our decade-long partnership with Wiha Tools USA.
Since KC Tool was founded in 2011, our core focus has been to offer the best German brands while providing the best customer service. Staying true to this tenet has allowed our company to expand to the eighteen brands we currently offer to customers worldwide.
While we are sad to remove a brand from the product lineup and apologize for any inconvenience this may cause, our commitment to being America’s #1 German Tool Distributor remains unchanged. We look forward to expanding our existing product lines and adding new brands in the near future.
KC Tool provided an additional brief statement on their website, but did not go into detail about what specifically led to this decision.
Unfortunately, Wiha Tools USA continued to be unable to meet KC Tool’s and, more importantly, customers’ expectations over the last year. Due to this, the decision has been made to end the long-standing relationship. KC Tool wishes them success in their future endeavors.
Some Wiha products remain in stock, and those that are out of stock are displaying the following message:
Due to circumstances beyond our control, out of stock Wiha products cannot be backordered at this time.
Product listings for popular out of stock Wiha tools now have recommendations for alternate products with better availability. For instance, the Wiha MicroBit ratchet set includes a link to Wera’s Tool-Check Plus set.
KC Tool is a hand tool dealer that specializes in German tool brands, such as Wera, knipex, Hazet, and NWS.
If you’re visiting them for the first time, keep an eye on their Tool Deal of the Day page.