I don’t remember where I saw it (sorry if it was an email or comment I hadn’t responded to yet!), but someone somewhere recently asked whether it was worth buying Ridgid power tools because of their Lifetime Service Agreement, which – if you register your tools properly – means free batteries, parts, and service.
In my opinion, no. But Ridgid tools are often worth recommending, such as if you’re looking for good mid-level cordless power tools that can sometimes compete with the big pro brands while costing less.
Ridgid’s power tool lineup also has some nice innovations you won’t find elsewhere.
In my opinion, the Lifetime Service Agreement is just icing on the cake. Or maybe decorations on the frosting? It’s not something I would personally base a decision on.
I wouldn’t say the same thing about other brands, such as Snap-on. But for power tools, I would choose Ridgid for other reasons.
If push comes to shove, and I couldn’t decide between Ridgid and another competitive brand, maybe then the Lifetime Service Agreement would be enough to push me off the fence.
What do you think? And if you have taken advantage of the program (or tried to), what was your experience like?