There are new scam stores that are impersonating Ryobi Tools and advertising Ryobi products at deep discounts. These stores are FAKE. Shown above is what their homepage looks like.
Home Depot is the only retailer that sells Ryobi tools in the USA and Canada.
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A reader wrote in:
I found a Ryobi website it’s [redacted]. Is this website a scam. 9 piece combo kit. 8 tools for 98.00 it say it’s 81 % off which is right but it sounds to good to be true anyone know anything about this?
The first thing I did, after laughing at the “battrty” typo in the front page banner, was check the WHOIS information at https://lookup.icann.org/.
Looking specifically at the registry creation date, the domain name for this store (e.g. scam-store.com) did not exist 3 days ago. The domain and website popped up quickly out of nowhere. This is a huge “this is a scam store!” red flag.
There are other red flags, such as no contact information, phone number, social links, or other such typical webstore details, but the second-biggest red flag is that they’re clearly impersonating Ryobi Tools. Ryobi and TTI North America would never do or sanction anything like this.
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A countdown timer and “limited time offer” notice both work to increase the sense of urgency, which can lead sensible people to make hasty and emotional decisions.
Do NOT give this scam store any of your personal information.
I’m sorry, but you’re not getting a Ryobi 18V 9-tool cordless power tool combo kit for $98. It looks like the scam store ripped the description and imagery straight from Home Depot, where the real kit sells for $399 to $529.
Don’t take your chances with fake stores and scam listings like this one.
If it looks too good to be true, follow your instincts. If you’re unsure, ask for an outside opinion.
Read More:
Additional News and Examples of Tool Scam Stores
Scam or Not? Tips for Assessing Unfamiliar Online Tool Stores
Updates
This post was originally published on July 7, 2021, and was updated on September 24, 2021.
There have now been several copies of the same fake Ryobi storefront, with the latest having been created on September 16, 2021. Ryobi Tools has been taking action against the scammers, but it seems that by the time one store is forced offline, another pops up to replace them.
Tool brands have provided the following general advice for anyone who fell for these scams:
Report the scam websites to the tool brand to investigate (and on here so we can observe and share trends).
Contact your financial institution as soon as possible.
Readers and visitors have reported mixed experienced in dealing with PayPal and their credit card companies. Some have been able to secure refunds by arguing that tracking details provided by the scammers do not match up with expected origins, shipping weights, or delivery addresses.
Rob H
There is no such thing as a free lunch!
Scammers rely on greed and ignorance to make their money. We all love good deals, but as you said, too good to be true almost always is!
Lance
The fact that these scams and others like them are so plentiful is evidence that they work. Between my wife and I we get at least 10 scam calls and sometimes dozens of scam emails per week. These sleazy bottom-feeders are making money ripping people off, be sure of that!
Not everyone is savvy with regards to power tools, house brands, deals etc. and it’s those people who are most vulnerable. If it looks legit some trusting souls just go with it. Sad that we have to constantly be on the lookout for such disgusting people.
Lee
Got me for $85.00 I’m protesting with my credit card company.
tmac
Good luck with that!! Used paypal a year ago and there was no way to stop the payment… ugh.. Bank does not care.
Nat
On 9/15/21 I fell for it..reported them to BBB and got my money back from PayPal. $99. [redacted] Was taken down. Yay. Scammer was stopped.
Stuart
That’s great! They were not stopped though – there have been multiple copies of the same scam store but with different URLs.
Mark Meccia
I fell for it also! Used PayPal, so hope they will refund my 89 dollars. I was on my roof old Ryobi battery dying faster than used to. So in a hurry got on web found what I thought was Ryobi tools website, ordered a kit, 5 days later i get a feeling i was ripped off! Yes, I was right, i was ripped Off!
John E
So you sent some you’d never heard of $85 and expected them to send you a giant box of Ryobi power tools in return?
It’s only a scam if you fall for it.
Papa Pete
Yeah they got me for 98 dollars
JS
I also fell for scam but got lucky and got my $80.00 back from PayPal 😊
Michael
Good synopsis, the giveaway apart from the bad grammer and spelling:. Warranty email address was @gmail.com
Marc
Rob,
It’s actually “There ain’t no such thing as a free lunch”, known as TANSTAAFL.
Credit Robert Heinlein (maybe?)
Flotsam
Always a good reminder that scams are out there. Most beneficial are the tips you post for helping to identify a scam.
Shaun
There is actually 2 retailers for ryobi, Home depot & Direct Tools Outlet.
Stuart
Manufacture outlet stores generally aren’t considered retailers in the same sense as dealers, distributors, and big box stores.
Kent Skinner
HomeDepot, Lowes, Amazon and the other mega retailers buy & sell more stuff than anybody, especially small resellers. That means they get the best prices.
That means there’s absolutely NO WAY that a small shop can undercut the big box stores by any significant amount.
It’s a scam. Always. Don’t even think about it.
fred
Beating Home Depot prices on a new (unused – not reconditioned) Ryobi (a HD house brand) kit should ring the “scam alarm” . I’m sure there are resellers who may buy kits when HD is doing a special buy – then either piece the kits out for prices that beat HD price for the the individual tools sold separately – but that a whole different kettle of fish.
David Zeller
Ryobi is not a HD house brand. They are sold all over the world in other stores. They just happen to sell through HD in the US.
Sunny leveson jones
Their are also two different Ryo is tti ryobi and global ryobi
Dy
Ryobi is not a HD house brand, but:
“Only at The Home Depot®”
— Ryobi website
“RYOBI® Tools Exclusively at The Home Depot”
— Home Depot website
In the USA and Canada.
“Under the notifications Bunnings will exclusively supply Ryobi products in its stores. Other hardware stores will no longer be able to supply Ryobi branded power tools or power garden equipment. ”
— ACCC
In Australia and New Zealand. This arrangement may have changed since 2008 – not sure.
The other major markets for TTI Ryobi is Oceania and Europe. In Europe the tools are sold through smaller hardware stores, or through (not exclusively) B&Q in Britain.
In Asia and South Africa, Kyocera Corporation owns 80% of Ryobi Limited of Japan among other tool brands.
Rx9
Have we notified Ryobi/Home Depot?
The best way to handle scammers is nail them as soon as possible. If Ryobi’s legal department gets on the domain registrar quickly enough, the damage is limited.
Rx9
That said, bravo to Stuart for pointing this scam out.
Stuart
Yes, Ryobi is aware of it.
Ali
I sent them the information again yesterday as well.
Jake
I found exactly this same thing but branded as Milwaukee factory outlet store. There were $600 kits for $99. Everything is exactly the same as the picture of the Ryobi scam. Even the countdown timer and details on the product page like the color of the figure $98. I’ll bet you it is the same scammer. I checked toolguyd and found your earlier scam website posts. This is especially helpful though since it is the same thing. Thank you.
frampton
Like you, I check the WHOIS first. It’s almost always newly registered which is a dead giveaway.
Amish Mike
Wow what a scam, to bad those who made it don’t have a real job to occupy their time. However a decent place to get discounted Ryobi and Ridgid tools is Direct Tools Factory Outlet. I never heard of them until I visited their store in Pittsburgh. At the time I didn’t have Ryobi 18v tools but soon later I received a starter kit as a gift and then ordered 3 bare tools that were sold as blemishes from Direct Tools. I have 0 complaints about them, I cannot locate any blemishes on the tools I received and saved $70 compared to the prices at HD. Great store!
Plain grainy
I visited that store in my local mall. Never seen very many other people in there. I didn’t really see any great deals on larger tools. Had some flashlights at give away prices. They had a few racks of small items like quick release 1/4” chucks for drills. Those were the products that interested me the most. Had a ice chest air cooler there last time I was in(not sure if it was Ryobi brand- I’ll have to look it up). Store isn’t there anymore. Not sure if it closed, or relocated in the same mall.
Amish Mike
This one was mixed in the Tanger outlet mall among a pile of other stores. When I purchased my stuff they were running a 20% off any 3 ryobi 18v tools online. I got the heat gun and caulking gun. Both have worked well so far. But I agree, larger tools the prices were not as good. However it was amusing to see a crate of impact drivers and oscillating tools on display for sale.
Frank D
… these guys have more than one domain.
Ryobi’s website email button is dead in the water … hopefully somebody on staff reads toolguyd.
Stuart
I already alerted them.
Frank D
Great.
And, after alerting Google yesterday ( they were loaded as top ads behind ryobi tools itself), it looks like they may have kicked them, as they’re not popping up as advertisements today.
Ginger
Yes the scam website is still there. As of today 7/16/21, they are popping up when searched for Ryobi tools thru Google. Thank you toolguyd, I searched to see if legit and this website was 1st on list.
Gardgen
They are piping up today as first banner
Mark Meccia
Well this site still shows up on Google as of 11.18.2021 ! I believed it to be a Real Ryobi website! On my roof install new screws my battery was discharging faster than usual so in hurry , i found site and placed order. Later get bad feeling I’ve been ripped off, checking today i see, i was beat! For 89 $ !
Plain grainy
They are probably non-working 1/18 scale models(just joking).
Stacey Jones
I got an Amazon phishing scam via robocall yesterday. They said there was a $1499 purchase on my account, it was suspended but they wanted to verify with me…I’d love to see these scammers go to prison. That would go a long way in stopping these.
R
Sadly this site did come up today 7/16. While there is no free lunch, the stolen imagery is on point. and I can see how someone not familiar with spoofed sites could get sucked in. Sad that anyone uses their skills to scam like this. Thanks for getting the word out
Alonzo Acosta
I fell for it like a big dummy. I ordered the giant tool set on the ninth of July and I received a sponge on the 22 nd of July. Bfe corporation cranberry NJ
Jon white
I just got paid today I fell for it and paid for it like a dummy
Stuart
It’s not your fault – these scam sites are increasingly convincing these days, which is why I’ve been urging caution.
John E
Were they really called “BFE Corporation”?
That there alone should have been a big red flag (or BRF).
Kenneth Dale Carr
This is a total fraud. Notified corporate at ryobi as well as PayPal, BBB, local news which will notify the public and flooding social media about this. Steels from you as well as the Ryobi corporation.
Rylea
It’s still active as of today
Stuart
Could be another one, which was bound to happen. The scammy store that this post was originally about has since been taken down.
Bob
I fell for this. Cultivator for 99.00. 40 volt. Order number but nada. Ordered on 22 July 2021.
Wanna hide
Ever get your money from pay pal?
OB
I sent these scammers 2 emails asking about their warrenty on a few Ryobi tools they had listed . Never got an answer – need I say more ! Site is still there when you ask for ” Ryobi Factory Outlet”.
Karen Little
I too got stupid and thought I was getting a great deal. Is there any way to get $$ back if paid through PayPal? Thanks!
Stuart
You’ll have to contact PayPay, but it seems some people have gotten their money back.
It’s not just you, a lot of people are getting duped.
John
I just got ripped off by this site, the real thief is PayPal for allowing them to accept payments. I’m sure this individual uses the same account and routing information which PayPal could with their fraud department. I had a similar incident using Venmo which is a subsidiary of PayPal. Class action lawsuit against PayPal is needed. 8/13/2021
Stuart
By the time enough people complain about a particular URL for PayPal to act, the scammer might already have several more fresh domains and fake storefronts up to work with.
You could complain to Google or Facebook about the ads that lead to the fake stores, but it’s the same thing. By the time patterns are obvious and the scams known, the damage is done and the scammer starts over.
Spreading awareness is the best way to help others from falling for these scams.
RT
report to google since it is hyped up on their search engine.
https://safebrowsing.google.com/safebrowsing/report_phish/?hl=en
Scott
Just want to thank the people/person responsible for this info. I recently just bought my first home and need a small lawnmower plus other things. I’ve been looking for the best deals on good projects. I came across the websites that many of you have. I was so pumped up thinking I was going to get the Ryobi mower and additives for $99. That little brain cell that still semi works in my head told me to check around this seems to good to be true as legit companies (HD and Lowe’s) had it for so much more. I noticed no call number, but besides that the website looked legit, scary. In my search I found this forum saving me time, stress, and Money. Again Thank You! I did NOT go through with my purchase because of this info.
Sam
I too got scammed for 2 transactions with ryobius.outlet ryobius.tool I used paypal and a credit card, the orders appear on ryobius my account 2 times for the same transaction. And in my account with paypal a third order number was paid to a chineese merchant that will not answer my emails or confirm order for shipping and tracking my $95.99 deal from Ryobi outlet Ryobi chainsaw, Ryobi pole saw with 40volts battery and charger included. Not only did I fell for that, I also ordered a Ryobi 3300psi power washer with Honda engine 197cc . On sale for $99.98. Too good to be true I kept telling myself but I checked the website ryobius.com and it looked legit I googled the name and it checked ok. Read the reviews and it checked ok. Emailed the merchant and received a response a lady Bridget4 telling me they would look into it next day because it was 3 am when I emailed them, asking why the long waits for confirmation. Next day I found in spam 2 confirmation letters. But they look suspicious from merchants I didnt order from. They are oriental looks chineese writing to me. I contacted PayPal again they send a courtesy letter to the merchants and was told to wait a few days for their response. If not then start disputing to get back my money from their account. PayPal said it’s there but they can’t cash it until PayPal approves the payment. It sounds like maybe PayPal should not allow our money to be deposited in the hackers account to then fight them to recover our hard earned money. I need my money now it should not take weeks to recover it. So now I’m going back to PayPal to inform them that it is a scam and I need action immediately to get refunded now. They do not investigate they just follow procedure steps of scallation to inforce refund to consumers. That needs to change to inform all PayPal users and employees the names of scammers websites targeting us now. To protect us as they claim is their most important thing. Dang! I fell for it Im so poor and always looking for good deals. If I was rich this would have never happed to me. Because I would pay the full price for brand new tools not from outlets. It’s depressing to think I have to continue shopping on line. It used to be a pleasant experience. Now a night mare.
Mark Meccia
Same here! Alway looking for Cheap price! No money to speak of so i cannot afford full price, plus i was in hurry, my metal roof needs new screws, its leaking. My Very used old Ryobi drill battery dying fast so i found this scam site, ordered a kit, then 5 days later feeling I’ve been robbed i look them up! Find its true, i was robbed for being poor! And in a hurry! Don’t feel to bad!
.marie
I found their website through eBay. At the bottom of the products, below the next page button. Every website on the was the same website because I seen the typo on the word batteries and went back and forth on each site, all had the same mistake. I thought wow what a deal until I seen that typo and the huge combo piece like 16 pieces I think for $98. And people in this world worried a mask is going to scam them.
Lesli
Well, crap! Still out there…just fell for it. I should have known better!!
Steve
I’m disappointed to say that a full two months after this article was posted, I also fell for the scam at [redacted]. (5 days ago and site is still up today.) I notified PayPal, whom I paid through, and they received from the scam vendor a valid USPS tracking number that shows a package delivered! I’m still waiting to see what will be next with PayPal. Can anyone comment as to their success of getting their money back and whether it was through PayPal, credit card, other?
I’m usually pretty tech-savvy don’t understand the tools Market well and bought this way too late at night when I was half asleep. There are at least two scam sites I see and both come up within the top five hits by Google when I search for Ryobi! That is a big part of the problem. Be scammers work the system so that their sites are high on Google’s search list. Grrrrr! Well, I’m better educated now!:-(
Stuart
I’m sorry this happened to you. The site you listed was created just 8 days ago. The original store was taken down and new ones seem to have taken its place. (I’ll forward the URL to Ryobi.)
Jared
Did you pay with Paypal connected to your credit card? Maybe try a chargeback with your credit card too.
MM
This might help you:
Every time USPS scans a package the scanner takes a photograph of it and this is logged in their computer system. This information is not available to the public, but it is available to the staff at the post office. Go to your local post office and find the mail pick-up counter–not the main counter where you buy stamps or send packages, but the small single-window for special requests. Explain to the clerk there that someone is trying to scam you: you were given a tracking number which says it was delivered, yet you received nothing. They can look up photos of the package by that tracking number, which will show someone else’s name and address on it, exposing the scam. It’s also possible the package is entirely the wrong size for the product you ordered. Ask the post office for printouts of the photos, send that to PayPal as proof that the tracking number is fake.
Also look closely at the detailed information that the tracking provides. Chances are that some detail doesn’t make sense, like perhaps the package was shipped before you placed the order, or the tracking shows delivery to the wrong zip code.
tmac
Don’t kick your self to hard, I am an IT guy and fell for one just like this for Bose Quiet comfort headset. Paypal is useless as you cannot stop payment. and your bank won’t help. Sorry but you will not recover this. There is a federal form you can fill out as I did but the Feds are useless in this case as they have bigger fish to fry. I say cut your loses and never do it again. These ad rotators you see off of legitimate sites are not to be trusted as they have nothing to do with the site you are on. Like I said I know better and I did it myself… Pisses me off even a year later arrggg…
bette
I tried to order something but for some reason my credit card came up “declined” even though I had sufficient funds I guess I was lucky. I was about to try again a couple of days later but then I chickened out (finally listened to that little voice).
MM
Some banks have automatic fraud detection that will decline charges if they computer thinks they’re unusual for your account. Let’s say the bank knows you normally shop at a local supermarket, your favorite restaurant, the normal gas stations on your commute, amazon, and so on. Then all of a sudden there’s a charge originating in Bangladesh, or wherever the scammers happen to be located. Your bank might automatically decline that since it’s out of the ordinary for your normal account activity.
Vards Uzvards
Capital One is quite good in this regard.
Nick
I have the same issue its say delivered sep 15, @5:57 pm but we have the ring doorbell and noone was on our porch from 5:19-6:20 and that was my wife and i not usps
Steve
Nick if you use PayPal and they denied your claim… appeal it within 10 days.
I just finished appealing and they changed the status to approved and I am AM getting my money back, I’m happy to say! Good luck!
Bob
Do not get taken in by these phony Scam ads. You don’t get any support
no matter where you go. Paypal say they investigate the cases but it is
quite obvious they are not doing the job. And you don’t get a refund. They
supposedly contacted the seller, but yet when I sent them an email the email came back undeliverable.
The tracking number was phony, and alot of the delivery information
was incorrect. Like it took 8 hrs to get from 19 miles, and it took only
3 minutes to go 13 miles. And the package only weighed 1 pound, and
had a tiller attachment, battery, and charger, and other attachments.
Richard Maggio
It gets better. I got caught up in this scam a day before seeing this post. So I immediately contacted PayPal and Amex. PayPal said it was up to Amex. Amex refunded my money pending review. THEN, reapplied the $99 once the ‘vendor’ sent confirmation of delivery to my town. So I check with UPS and, yes the tracking number comes back to my town, but after calling on the phone, see that it was a different address, and was sent by Amazon, not the vendor. Amazon was not involved in this at all. I am now going back to Amex with this info, but it takes some persistence to beat these a-holes. Dont give in!
Jonny b good
Same experience here but with PayPal, tracking number showed a 5 oz item shipped somewhere but my address, PayPal reimbursed me , Amex ? I have my reservation, they refused me 20y.a. a refund so I canceled my card and never paid the outstanding balance of $120.
Wish you luck
Jonny b good
It came up September 2nd and after a long look on their site I ordered it on the 3rd, on the 4th I realized the scam and filed a dispute with PayPal , on the 10th I got my money back.
tmac
No way Paypal actually gave your money back? The site I went to was &*&^&-ryobioutlet-usa.shop remove the characters in front of the (r) the add was on wwgoa.con wood workers guild of america
Bette
I tried to order something but for some reason my credit card came up “declined” even though I had sufficient funds I guess I was lucky. I was about to try again a couple of days later but then I chickened out (finally listened to that little voice).
MC
There are three places to acquire LEGIT products from in North America:
Home Depot (Canada & USA)
Direct Tools Outlet (online and storefronts http://www.directtoolsoutlet.com)
Ryobi Deal Finders (bulk reconditioned and overstock direct from TTi) http://www.ryobidealfinders.com (no warranties included unless new tool)
Stuart
Given the context of this being a post meant to education customers against scams, I think it’s best not to encourage any other source for Ryobi Tools outside of Home Depot. Direct Tools Outlet is safe as it’s operated by the manufacturer (and so it’s not exactly a retailer), but I have never heard of that second store that sells reconditioned tools.
MC
I don’t disagree with you especially as it relates to any type of fraud.
I can speak from personal experience in dealing directly with the third site it is legit albeit a small “mom and pop” type refurb reseller buying direct from TTi’s overstock. That said, I agree with you that the best case is to deal with TTi’s direct sellers (HD and DT)
High & Mighty
Here we are again with yet another post on some scam website that takes people’s money due to their failure to apply common sense & their cheapskate mindset of online bargain shopping in the quest to find tools or anything else at unrealistic prices. The more these people infect the online shopping market, the more popular scam sites become.
The scam sites aren’t the problem. It’s the people who give up their money for the taking.
Tbh, I wouldn’t even bother putting the word out these sites exist for the simple fact that people’s lack of common sense is why their money gets taken from them.
Scam sites exist because people are stupid and for no other reason. Stop enabling them to profit from your stupidity. Please.
As I’ve said before, I don’t understand where it is that people get the impression that tools are dirt cheap and sold at low end bargain prices. What planet are they living on? Seriously. How do they not know what tools cost when the info is directly in front of them on their screen? They have no excuse. None whatsoever. Look. Compare. Make an informed decision. It ain’t rocket science. It’s common sense.
Have an understanding of what the hell it is that you’re buying and what it costs.
If you still choose the cheapskate bargain scam route after researching, then you’re an incompetent dumbass & I hope they make a killing off of you. I really mean that.
Jim Felt
I’m afraid you’ve identified a cultural phenomenon that knows no logical boundaries.
Just look around us all.
But I digress. ;-)~
fred
I have a relative that you can not convince by force of logic or oral argument that anything is true. But if she reads it on the Internet – then to quote her: “it must be so ” She’s told me on many occasions that what they sell in the supermarket, Home Depot or nearly any other retail outlet comes with unconscionable markups and could be had for pennies on the dollar – if you only knew where to buy it. While she may not fall for the most egregious of scams, when queried about how some recent “bargain” (often a knockoff) she has bragged is working out she usually clams up.
Fireman34
Wow, this is the most helpful post of the year. Big long rant not at the scammer, but at the victims. Have you considered not everyone is a level 70 tool (expert) like you?
MM
Ranting isn’t necessarily helpful, and I think it was obviously a bit tongue-in-cheek given the name it was posted under, but I think there is a valid point to be made here, and it’s not specific to tools.
As many others have said there is no such thing as a free lunch. You don’t have to know a thing about tools specifically to wonder why Company A can sell a product for $89 while Companies B through G are all asking $499. Doesn’t matter what it is, that kind of price discrepancy ought to ring alarm bells.
Jim Felt
If nothing else this repeated scam alert thread caused me to look up the registration date of our main website.
So I guess we must be kinda legit as it’s dated November of 1995… Wait isn’t that even before Y2K?
Learn something every day.
Stuart
Unfortunately, that’s not a guarantee these days either – I came across at least one scam store that seems to have purchase a previously registered domain.
Jim Felt
Aha. Maybe that’s why we’ve repeatedly had interest expressed on one of our domain names.
But. Nope. Maybe someday.
Aaron SD
I found another Ryobi-tools site using a .store extension. The website looks pretty legit except the one day flash sale. Used good English and pictures with lots of working internal links. Looking up the registry, it happened to be created today. I bet they created a website template and just change the links. It showed up near the top of a Google search for Ryobi tools.
Oleg K
These scams have proliferated mainly through Google and Facebook, two of the biggest and richest social media companies in the world, are you telling me they don’t know these are scams? They’re the ones doing it, probably, then making web pages (with ads) on how to avoid being scammed. Either way, they get paid.
MM
“are you telling me they don’t know these are scams?”
Everything Google and Facebook do is automated. Until enough people complain and humans take the time to research the situation they are unaware of anything that’s going on. Now sure, they could change this and vet everything up-front, but that would be an incredible amount of work which would cut into their profits so they don’t do it.
Jose
They got me for $70.00 on fake Ryobi site, my fault should of known when I was asked to pay with PayPal. Thank god PayPal is refunding my money. BEWARE!!
Steve
Amazing! that is at least two people that PayPal is refunding… And they rejected me?!!
Steve
Just an update all… I appealed PayPal’s decision and they’ve changed it and I am getting my money back!
Chaz
Any insight on people that say they are liquidators that have contracts with Home Depot?
Anne
I was also scammed by the Ryobi tool “deal.” Inspired by the comments on this site, I requested a refund from PayPal. They resolved the case in my favor and have processed a refund, all within a 2-week period. I hope they stop the scammers in their tracks going forward. Thanks to all for sharing your experiences.
Kimberly Vanderpool
Thank you for this warning article. It confirmed my suspicion and potentially saved me from headache & heartache. ❤️
william a worden
I was guilty of falling for a scam it appears. The website disappeared after a few days:
11/17/2021 ONE+ 18V Cordless 8-Tool Combo Kit with 3 Batteries and Charger [C001] – $86.99 : [redacted]
My Discover card provided this solution:
Post Date 11/14/2021
Description PAYPAL [redacted]
Amount $86.99
Dispute # [redacted]
Dispute Date11/20/2021
Status Updates11/20/2021
Current dispute status is
Initial review of Dispute is resolved in your favor
We have completed our initial review of your disputed transaction, applied a provisional credit to your account, and notified the merchant.
Not sure how it will end but thanks for posting this information- it was a convincing scam and website but I was certainly naive . It showed up in my Google search.
Stuart
I am glad that you were able to get your money back!
Geo-Joe
Direct tools outlet which looks similar is legit. They have a physical store in Williamsburg, VA and have ‘blemished’, refurbished, and new tools which are perfect to save a few bucks. Currently running a 20% off. I didn’t trust this store because of this very post and decided to drive to the location only to find a treasure trove of tools below retail. I bought a 2300psi power washer same trip brand fricken new $70 under what was being sold at Home Depot.
Do your homework for any website, not just Ryobi one deals. If it is not a typical store you do business at, a google search will easily tell you if legit or not. It’s worth your credit card (and bank account) to spend a fraction of your time doing your homework when price shopping.
Lastly, ALWAYS LOOK FOR SECURE CHECKOUT ON ANY WEBITE YOU ARE PURCHASING FROM. Just because you go to a legit site, website security is not guaranteed unless validated as secured. Nothing like the checkout page getting redirected to a scam site which is more prevalent this time of year. A quick 2min google detour will show you all everything you need to know about this.
Steps off soap box.
Jason F.
There is a add that pops up if search ” cheap tools online” that says this “Milwaukee M18 16-Tool Combo Kit – 4 Batteries, Model 2695-16[UVUK1D4GW1]
$ 98,00
(In stock)”
It takes you to “[redacted]”. This ,I’m for sure , is FAKE.
Stuart
Definitely a scam. There are quite a few new URLs with the same bogus listing.
David Burris
I hate to say I was taken in by this “great deal “. They came or have an overstock of these mowers. When I called to check the lady answered the phone saying Lowes , can I help you. I wanted to cancel the order but she couldn’t because I didn’t have a order number. Something told me this wasn’t right and luckily since I used PayPal I got my money back
Vincent
HD is not the only authorized retailer. Direct Tools, which is owned by TTI is also an authorized retailer.
Stuart
Yes, Direct Tools is a TTI outlet store.