A reader wrote in today, concerned about Snap-on’s website being down for a couple of days.
Wondering if you have any info regarding what’s happening with Snap-On. At present the shopping website has been down for 3 days, as is all of their customer service via phone. There are some very weird things being suggested on social media (e.g. the entire company, including manufacturing, has been shut down for some nefarious reason).
I took a look, and many of Snap-on’s websites are indeed down.
Snap-on has not made any public statements about the outage.
The issue does not seem to be affecting Snap-on’s corporate pages, but it is affecting their online store and other websites.
This is what you see if you try to visit Snap-on’s online store.
I quickly reached someone when calling the phone number Snap-on has listed on their social media pages. I asked about not being able to access the website and was told that they are aware of a network outage.
I asked when it might be fixed, and they said they believe it will be fixed by tomorrow, although that’s not an official answer.
There are rumors going around that Snap-on’s online store and related websites have been hacked. That is certainly possible, and it also possible there are issues with their network hardware or at their datacenter.
There have been increased warnings about cyberattacks on American companies, and it’s unknown as to whether Snap-on’s outages are related.
Sit tight, they’re working to fix things.
All of Snap-on’s websites look be fully functional again.