customer service review

MSC Industrial Supply Customer Service Experience

Thanks MSC Industrial Supply, for proving that great customer service is still possible!

Jun 24, 2011 Stuart Discuss

A recent customer service experience with Lee Valley & Veritas has me itching to spread word about it!

PB on I ordered Loctite and it Arrived Leaking: “I want to revise my earlier statement. I have since done some further research and apparently my test needs some…”
Luis on Makita is Not Going to Lowe’s: “The batteries that have failed me the most are Ketchup and Lime. They are both TTI brands, coincidence? Makita batteries…”
EBT on Check out this Fiskars Home Essentials Tool Set: “This. I have their ISOcore Splitting Maul. Never a fail (unless a knotted, Y section of log…then a machine for…”
MtnRanch on Klein Launched a New Hair Clog Drain Cleaning Tool: “I used to automatically assume that any tool marked “Klein” was a high quality, American made product so I could…”
Joellikestools on Compact Power Tools – Replaceable vs Built-in Batteries: “I think I have seen Fanttik appear at Costco, and Hoto at a physical Walmart store. I consider those to…”
Troy H. on Compact Power Tools – Replaceable vs Built-in Batteries: “Waterproofing is another reason that replaceable batteries went away. It isn’t impossible, but it is significantly more difficult to seal…”