I’m sorry, but you’re not getting a Milwaukee M18 15-tool cordless power tool combo kit for $140, or a Dewalt 20V Max 10-tool cordless power tool combo kit for $99.
Our scam-awareness posts receive new comments on occasion, and you wouldn’t believe how many emails I get.
For example, I received this email recently:
I purchased this item on 04/14/20. DEWALT 10Tool 20Volt Lithium Ion Liion Cordless Combo Kit with Soft Case, 1,88.00.
[TID:*******]Order Information,Payment No.PS******************
I have yet to recieve this item. I am in the process of taking legal action. Please respond or refund me the 125.30 total that I paid.
Why are they emailing me or ToolGuyd? I have no idea, but I occasionally get customer service emails as well.
I told the individual that it sounds like they got scammed. A Dewalt 10-tool cordless power tool combo kit for $125? No way.
I also recommended that they contact the seller and consider disputing the payment charge with their credit company.
Side Note: Most legitimate retailers will not charge your credit card until or unless your order ships.
I can understand that there can be strong temptations when you find something at a crazy-low price. Is it a price mistake? Wholesale price? Is there an “inventory counter?” If you’re made to think that only a couple of items are left, or that the price will soon expire, there’s a sense of urgency on top of the strong temptations.
Caution gets thrown to the wind – you MUST take advantage of the crazy-low price!
Then they hit me with:
The like [sic] and advertisement was directly from your site?
I have yet to see any Google advertisement for unscrupulous retailers. I’ve heard there are some on Facebook, but that’s Facebook’s built-in ads and there’s nothing we or anyone else can do about it. I regularly review our Google ads to see if there are any companies or brands that should be blocked, but haven’t come across scam retailer ads on ToolGuyd yet.
ToolGuyd links to retailers that I will personally order from, and I vet them all regularly to help ensure a positive reader experience. For example, you will find links to Home Depot, Amazon, and Acme Tools, but not to Sears any longer.
If or when I see readers link to unscrupulous retailers, even if to say “is this company is a scam?” or “is this a legit deal?” I remove those URLs manually, to ensure readers don’t take any chances.
I can tell you that I have not and will NEVER link to a retailer advertising a 10pc Dewalt cordless kit for $125, or anything of the like. There is a 99.9% chance such listings are not legitimate. I wouldn’t say 100% because strange things have happened before, with price mistakes and liquidation deals.
If it sounds good to be true, it’s most likely too good to be true.
I told the emailer that if the retailer was one of the regular ones I link-to, such as Acme Tools, Tool Nut, or Home Depot, I can try to help them figure out what’s going on via my contacts there. If it’s to Amazon or a retailer I’ve never heard of before, there’s not much I could try.
I finished up by saying that most legitimate retailers won’t charge a credit card until an item ships out, and if this place they ordered from charged their account and never shipped a product, they need to contact their bank or card company ASAP and dispute the charge.
I offered to help them sort things out if they provided a link to the retailer, but I never heard back.
That person is probably out the money, or their credit card number and personal information might have been stolen.
These scams keep happening because the scammers keep making money off of it.
We’ve discussed scam tool listings a couple of times now:
There are also an increasing number of reseller stores where they mark up existing products and use high-temptation and urgency sales techniques to trick you. As long as they ship you a product, it’s usually not a scam but simply exploitive.
Some people sell new Harbor Freight tools at higher pricing on Amazon, Ebay, and Craigslist.
Just like you must do your due diligence in avoiding scams, some quick shopping around on price can help you avoid exorbitant mark-ups.
One final note – while the low-price scams are usually on brand-name cordless power tool kits and combo kits, the stores that use a high sense of urgency to push hugely marked-up products usually feature generic straight-from-China tools. Comparing pricing on such products is often difficult because the brand names and even descriptions can change depending on the seller.
Just because you see ads on Facebook, via Google search, or elsewhere, that doesn’t mean they’re real or legitimate.
Is it a scam?
You could refer to the links above for more information on how to spot a scam.
But in a nutshell, this is the first tool you should use: https://lookup.icann.org/ If the online store URL has not been registered a long time, say over one year, something is fishy. Every single “is this a scam?” URL I have ever been asked to check has had a relatively new registration.
Tip: Only enter in the domain name, such as toolguyd.com. When doing a WHOIS search, you don’t need any www or other subdomain, or the http(s) part.
What you’re looking for is the Created date. Unless there’s strong reason otherwise, such as a friend launching a new website, I wouldn’t give my money to a newly-launched website. It seems that once a scam retailer gets into enough trouble, they launch a new website and start over.
Does it look like a legitimate business? Trust your gut. When in doubt, ask someone else – your spouse, your friend, on a public forum, you can email me, on social media, or anyone or anywhere there is someone looking out for your best interests.
If you’re still in doubt, don’t take the risk.
When you buy something at a store that has zero interest of actually shipping your order to you, what else can happen now that they have your credit card number and some personal information?