There are new scam stores that are impersonating Ryobi Tools and advertising Ryobi products at deep discounts. These stores are FAKE. Shown above is what their homepage looks like.
Home Depot is the only retailer that sells Ryobi tools in the USA and Canada.
A reader wrote in:
I found a Ryobi website it’s [redacted]. Is this website a scam. 9 piece combo kit. 8 tools for 98.00 it say it’s 81 % off which is right but it sounds to good to be true anyone know anything about this?
The first thing I did, after laughing at the “battrty” typo in the front page banner, was check the WHOIS information at https://lookup.icann.org/.
Looking specifically at the registry creation date, the domain name for this store (e.g. scam-store.com) did not exist 3 days ago. The domain and website popped up quickly out of nowhere. This is a huge “this is a scam store!” red flag.
There are other red flags, such as no contact information, phone number, social links, or other such typical webstore details, but the second-biggest red flag is that they’re clearly impersonating Ryobi Tools. Ryobi and TTI North America would never do or sanction anything like this.
A countdown timer and “limited time offer” notice both work to increase the sense of urgency, which can lead sensible people to make hasty and emotional decisions.
Do NOT give this scam store any of your personal information.
I’m sorry, but you’re not getting a Ryobi 18V 9-tool cordless power tool combo kit for $98. It looks like the scam store ripped the description and imagery straight from Home Depot, where the real kit sells for $399 to $529.
Don’t take your chances with fake stores and scam listings like this one.
If it looks too good to be true, follow your instincts. If you’re unsure, ask for an outside opinion.
This post was originally published on July 7, 2021, and was updated on September 24, 2021.
There have now been several copies of the same fake Ryobi storefront, with the latest having been created on September 16, 2021. Ryobi Tools has been taking action against the scammers, but it seems that by the time one store is forced offline, another pops up to replace them.
Tool brands have provided the following general advice for anyone who fell for these scams:
Report the scam websites to the tool brand to investigate (and on here so we can observe and share trends).
Contact your financial institution as soon as possible.
Readers and visitors have reported mixed experienced in dealing with PayPal and their credit card companies. Some have been able to secure refunds by arguing that tracking details provided by the scammers do not match up with expected origins, shipping weights, or delivery addresses.